Privacy Policy for Aqua Lingo
Aqua Lingo values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our educational software, language learning platforms, interactive flashcards, speaking practice modules, and other related services.
1. Information We Collect
We collect various types of information in connection with the services we provide, which may include:
- Personal Data You Provide: This includes information you voluntarily provide when you register for an account, subscribe to our services, participate in interactive features, or contact us. Such data may include your name, email address, and any other information you choose to provide.
- Usage Data: We automatically collect information about how you access and use our online platform. This may include your IP address, browser type, operating system, pages viewed, features used, time spent on our services, and other diagnostic data. For language learning platforms, this can include progress tracking, performance on exercises, and interaction with speaking practice modules.
- Device Data: Information about the device you use to access our services, such as device type, unique device identifiers, and mobile network information.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. These are used to enhance your experience, analyze trends, administer the website, track users’ movements around the website, and gather demographic information about our user base as a whole.
2. How We Use Your Information
The information we collect is used for various purposes to provide and improve our services, including:
- To provide and maintain our services, including educational app development and language learning platforms.
- To personalize your learning experience and deliver content tailored to your language learning needs.
- To develop and improve interactive flashcards, speaking practice modules, and spaced repetition algorithms.
- To monitor and analyze user engagement analytics to enhance our offerings.
- To communicate with you, respond to your inquiries, and provide customer support.
- To detect, prevent, and address technical issues and ensure the security of our services.
- To fulfill our legal obligations and enforce our terms and policies.
3. Legal Basis for Processing Personal Data (GDPR)
Our legal basis for collecting and using the personal data described in this Privacy Policy depends on the personal data we collect and the specific context in which we collect it. We may process your personal data because:
- We need to perform a contract with you (e.g., providing access to our language learning platforms).
- You have given us explicit permission to do so (consent).
- The processing is in our legitimate interests and not overridden by your rights (e.g., improving our educational software).
- To comply with the law.
4. Disclosure of Your Information
We may share your information with third parties in certain situations:
- Service Providers: We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
- Legal Requirements: We may disclose your personal data in the good faith belief that such action is necessary to: comply with a legal obligation, protect and defend the rights or property of Aqua Lingo, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users of the service or the public, or protect against legal liability.
5. Security of Your Data
The security of your data is important to us. We implement appropriate technical and organizational measures designed to protect your personal data from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
6. International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Colombia and choose to provide information to us, please note that we transfer the data, including personal data, to Colombia and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
7. Your Data Protection Rights (GDPR)
Depending on your location, you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. If you wish to be informed what personal data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: You also have the right to withdraw your consent at any time where Aqua Lingo relied on your consent to process your personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
8. Children's Privacy
Our services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Aqua Lingo
- 78 Calle 26
- Floor 4, Oficina 402
- Bogotá, Cundinamarca, 110311
- Colombia